Michelle Sarno serves as collection manager and oversees the Accounts Receivable department for RPG, where she works directly with its legal team to ensure the company collection procedures are compliant with Fair Debt Collection Practices Act (FDCPA) regulations.
A licenced notary, Michelle began her real estate career in 2004, serving four years as a corporate office manager in the Greater Salt Lake City area for the Realty Executives of UT offices in Midvale and Provo, Utah. Following her four years with the brokerage, she moved into Real Estate Owned (REO) Asset Management, spending eight years with Green River Financial/Capital. While here, she worked in their Short Sale and Loss Mitigation department as a certified debt collector, educated delinquent borrowers on options for Short Sale and Deed in Lieu of Foreclosure during the 2008 housing market crash, and held a position in the Rental Management Repairs department coordinating repairs needed to bring REO assets to market for rent.
Michelle enjoys hiking and camping, and is a die-hard New York Rangers fan. She also loves music and can often be found singing with her family.